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Conducting the Parent Conference
Workshop #: CECO-04


This course provides teachers and administrators with persuasive and effective strategies for conferencing with parents, including uncooperative or difficult parents. This 7-step interview using the 7-Cs of communication will move parents toward becoming committed participants in the goal of solving their child’s academic and behavioral challenges. Teachers and administrators will learn how the Safety, Order and Rights value set provides a firm and logical foundation for setting goals and finding solutions.

Course Objectives:

  • To investigate a technique designed to improve teacher/parent interaction.

  • To perform the skill and develop mastery of the technique.

  • To adopt the value set of Safety, Order, and Rights, and utilize it as a fundamental tool for teacher/parent interaction.

Student Expectations:

Students will be required to:

  • Rehearse the skills and report on the results.
  • Complete written self-reflection exercises.
  • Collaborate with peers using the on-line forum.



Upon completion of the course, students can decide if they would like to receive credit and from which university they would like to receive credit. Please see University Affiliations under the Information Center for the cost per credit.

Class Outline:

Lesson 1
1a. Conducting the Parent Conference Introduction
1b. Parents as Allies
1c. The Constructive Discipline Approach
1d. The Safety, Order, And Rights® Value Set
1e. Overview of the 7 Steps

Lesson 2
2a. Planning the Interview
2b. Planning What You Need to Say
2c. The Disruptive Student
2d. Discipline Log for Disruptive Students
2e. The Disruptive Student
2f. The Behavioral Contract
2g. Review
2h. Plan How To Say It
2i. Guiding the Interview

Lesson 3
3a. Step One: Establish the Goal
3b. Plan How To Say It
3c. Step Two: State the Behavior Problem
3d. Step Three: Support Your Position
3e. Step Four: Communicate Your Commitment
3f. Step Five: Solicit a Commitment
3g. Step Six: Develop or Propose and Effective Plan
3h. Student Behavior Contract
3i. Step Seven: Plan a Follow-Up
3j. Follow-up Plan Notes
3k. Review of the 7-Step Plan

Lesson 4
4a. Overcoming Resistance
4b. Overcoming Resistance: Emphasizing the Goal
4c. Overcoming Resistance: Resistance With Empathy
4d. Overcoming Resistance: Resistance With Paradox
4e. Overcoming Resistance: Expand the Problem

Lesson 5
5a. Putting an End to an Unproductive Interview

Lesson 6
6a. Creating a Worksheet for the Parent Conference
6b. The Worksheet
6c. Your Final Thoughts

Post Survey
Course Evaluation
Final Exam

Contact Information:
425-788-7275 Ext 104


Graduate credit is available after course completion for an additional fee from various universities.

Registration Fee
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